Self Service Applications

ICON makes available to their clients a complete suite of applications that will let them speed up and automate processes concerning market uptake and interaction. These applications can be combined to provide a better business model adaptation, as well as comprehension of each market segment. Among these applications are:

  • Web: Web based portals for product sales or diverse inquiries, using the client's available systems and data structure.
  • Kiosk stands: Strategically positioned for client information and inquiries.
  • Mobile: Allows telephones, Smart Phones, Blackberries and PDA's to integrate to conventional inquiries and sales systems, through integrated mobile interfaces.
  • IVR: Interactive Applications based on voice response, used for traffic distribution on customer support and sales centers, integrated to the client's corporate systems.